Each one has its own special characteristics, with varying firmness levels and design features that suit different sleeping positions. It is quite firm but we use a fluffy mattress pad which makes it just right for us. I just couldn't wait any longer to try it out! Great for sleeping, but quality a bit poor. The mattress looks and feels luxurious! Absolutely worth. WAS I WRONG. I also tend to have an issue when trying to go to sleep where I just lay there for a long time trying to get comfortable before I can fall asleep. It's not too noticeable and the bed is still super comfortable! I waited to write a review ... and then I forgot about it. We have since added foam toppers and all kinds of attempted fixes to resolve this issue to little success. The top fabric feels so soft and smooth without making you sweat when you lay on it even without a sheet which really helps keep you cooler at night than my awful previous mattress! The gray coloring is beautiful, so much nicer than a standard white colored mattress. I would not recommend this mattress or this warranty/manufacturer. Came in a fairly large box as mentioned by other reviewers and weighed 90lbs. I feel like I am sleeping on a bunch of soda cans. Thickness : 10-14" 9-15" 12-16" 13-16.5" COMMENT: The average mattress overall is 11" thick which means that … However it has fallen and I assumed it was due to packing. Your email address will not be published. As soon as the Serta Luxe Brookton Mattress arrived I looked at it and thought this is a sharp looking mattress. I have been sleeping on this for a few weeks now. FOAM IS FOAM. I have photos of the process as well but do not know how to add them. The mattress comes with a "20 Year Warranty" but if you read the warranty PDF it instructs you to "contact the Serta retailer from where you purchased the set" there is no way i can find to contact the retailer since Amazon only lists return requests (mine expired 2/2012).So be aware that the "20 Year Warranty" is just 90 days. If you enjoy the feeling of floating on top of your mattress, this is the bed for you. All of the mattresses use a gel foam and coil construction, and integrate cooling features in their design. Wish I would of known that back then. Ahhh...THAT's what the problem is!!! Heavier sleepers may find the softer Serta hybrids and innersprings lack proper support. When I press down hard on the edge of this mattress, I can see that the foam does not really deform past the first 6 inches from the surface. Remember this mattress is foam and it'll absorb moisture so you'll need a waterproof cover (the body produces up to one liter of fluid while sleeping with sweat and drool, more for some people who may have an occasional accident).This mattress will feel firm when you first lie down on it but after a few seconds it feels like butter melting from under you and molds to your body and even though it's activated by body heat it's not hot at all, at least I feel the same temperature as my old spring mattress. Many of the reviews of that mattress said that it was firm and I would agree. I bought the Serta 12-inch gel-foam mattress as I did not intend to use my old box springs as my sister did. I know the Serta mattresses are made by Sleep Innovations and rebranded as a "Serta", but there is absolutely no mention of "Serta" anywhere on the mattress or on any of the packaging - in fact, all of the packaging says "Sleep Innovations". There is absolutely NO ODOR whatsoever. Lastly, it does trap a heat a little bit.Overall, I am really unsatisfied, and am contemplating returning it. I hope it continues this way. I have never continuously 1. woke through the night hurting, 2. legs going to sleep, and 3. woken up with a sore back every morning except on this mattress...it's my 2nd foam mattress (had my first one for 10 years). This was definitely a good purchase for the price! Serta Innerspring Mattress Ratings – Summary & Comparison. There was a slight smell but it was gone in a few days. In addition to their mattress collections, Serta sells sleep products including adjustable bases, pillows, blankets and sheets, bed frames, pet beds, crib mattresses, and baby accessories. I have slept on traditional spring mattreses and the "plushy" memory foam after having my own, and I prefer the feel of this bed over the "softer" ones.I live in northern middle TN and did not notice much of a change due to the weather as others have stated.I would recommend this bed to someone looking for a supportive yet affordable memory foam mattress :). It has been 2 weeks now and he is sleeping longer and waking up less. I had no trouble dragging it around.Expanded very quickly once I cut it out of the packaging so be ready for that and be careful not to cut the mattress. Seriously. Having a limited income and a recent medical diagnosis of degenerative joint disease in my spine, I believed this was a good opportunity to make a difference in my health. This helped make it softer and provided some relief for my husband from the heat retention.If I had to buy another mattress, I would buy this one again. We have just reported issues to Serta, who told us Sleep Innovations makes the mattress for them. I gave it the full time as instructed prior to using it and would recommend this bed highly, Worn Out in less than 5 years and no way to claim "20 Year Warranty". Innocor emailed me a form to fill out and I have to send them a copy of the Amazon receipt and photos of the issues. It's been over 45 days. The gel also helps to keep it nice and cool during the summer months.Also, there was no noticible smell when I opened it. They currently operate 36 manufacturing plants in the United States, including one in Puerto Rico and another five in Canada. , pet beds, crib mattresses, and baby accessories. You feel every movement and was hoping this wasn't the case. Two ends of the mattress are pointing up about 3 inches from the base. Plus it wasn't comfortable because it was hot. This mattress was ordered on line through my new membership with Sam's Club. Let me elaborate my experience.Cost: Roughly 400 bucks cheaper than local shops. Climb into a cold bed is more like climbing onto a piece of plywood. I have a bad back and it is killing me I toss and turn all night long. I used to get up earlier in the morning than my husband thought we should now I would just as soon stay snuggled in as long as possible. has built a solid reputation for being a pioneer in comfort. Not too firm or soft. It's a surprising process that works. I love that part. DO NOT waste your money on this unless you like waking up sweaty and gross. We could not be happier and it sleeps so much better than a traditional spring mattress. I had read a lot of reviews before purchasing this mattress and I am so glad I did. The first one we got we thought there was a defect because where we sleep there are large indentions but since they replace the mattress the same thing is happening . I want to mention this because I read people putting pillow toppers and such on these, be careful because that insulates your body heat which the foam needs to form to you and could make it firmer than you want. I love the fact that when either of us moves or gets out of bed the other person is not disturbed at all. The Serta iSeries hybrid mattresses aren’t for you if you have a preference for traditional memory foam mattresses or conventional innerspring beds. Ordered this. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. The closest city that carried them now was over 3 hrs one way so I decided I would try one of the new gelfoam beds (I sleep hot). That brings us to the Serta iSeries Hybrid 1000 Firm mattress, which is a close second for me. I was shocked and dismayed at how expensive the gelfoam (i-comfort, etc) beds were and being retired and on a fixed income there was no way I could afford a $2000 + bed. Amazon's customer service and shipping is incomparable, I ordered this mattress on Monday December 26th and it was delivered Wednesday December 28th and that's with regular free shipping; I guess I was lucky enough to be just one state away from one of Sleep Innovations warehouse (PA to MD).Now on to the mattress, it was delivered by UPS in a box just like the other reviews state and I slid it up to the second floor by myself (I'm a 28 year old 220lbs man though), set up was easy: just have your box spring ready and take the package out of the box, set it on top of box spring and cut the plastic wrapper (you can use any box spring or flat board). The pillow top is very plush and you just kinda melt into it. So if you have a bad back I do not recommend this mattress at all. No more legs cramps, neck pain from sleeping in the wrong position and the mattress doesn't heat up like the regular memory foam beds. Serta is one of the most trusted names in beds, and the Serta queen plush mattress is rated among the highest comfort levels available. Point blank– the Serta iSeries Hybrid 500 is the most universal thanks to its balanced feel, but all have their own unique qualities that work for a variety of sleep needs. In reality, it was ready just a few hours later.My husband complained that it was not as soft as he liked, so we bought a memory foam/gel mattress cover for it at Costco. The best part? Unfortunately (and this may be because I slept on a waterbed for so many years) I am having an awful time getting used to this bed. If you want even more perks of buying a mattress online, consider these direct-to-consumer brands. I purchased the Serta Queen size 12" gel memory foam mattress. We called Amazon and they sent a replacement. Not only has my sleep improved dramatically but I no longer suffer from back pain. General Overview. This collection is made to support a variety of sleeping positions. The box made it really easy to transport ourselves to our place. Some links on Slumber Search are referral links. I havent had an issue with this one other than during the colder months I had to turn my electric blanket down than where it's normally set and I am fine. When I asked what I received and explained the model number problem, I was told to contact the manufacturer(s) directly - which I did - and when I replied that none of the three possible manufacturers could identify the product, I was again told to contact the manufacturer! The first morning I woke up I also noticed that apparently I brace myself before my feet hit the floor, but now my back doesn't hurt when I do!We've only had 5 nights on it so far, but we like it and hope it lasts at least as long as its 20 yr warranty. mattress is very comfortable. Most find these mattresses initially comfortable, but there are some complaints about sagging in some models. If I did, I'm sure I would make the trip to buy another waterbed and have it delivered and set up at my home. The foam relies on your body heat to "activate" so you very slowly sink into it, so slowly you don't even notice it. Hotels oftentimes change mattresses way more frequently than end customers, which means you may find that durability is more of a concern than expected. After sending it back Amazon sent us another one to correct the problem. The only thing is the comfort isn't as comfortable as I thought it would be for being a plush design almost feels like it's a firm mattress. ® Hybrid sleep system comes with a limited 10-year warranty. When it comes to your own comfort, your own body is the only North Star. I slept on it that night. It doesn't provide any support..you sink into it and cant move, it wakes you completely up when you just try to move positions, which you have to do because your back starts to hurt. I am not sure if the mattress doesn't meet my firmness level or if the inconsistency in the surface is the issue.Amazon only allows for returns after 30 days and I just called Innocor Comfort to ask about their warranty for quality. The gel top helps disperse heat so you do not get the feeling you are laying in a fireplace. "Amazon - like always is the only reason why this review doesn't have one star. I purchased this mattress in December of 2011 and at first it was very comfortable. COMMENT: Considerably more expensive on average than the average mattress ($1500 queen) and somewhat higher on average than the average hybrid mattress ($2000 queen). I also finally seem to finally relax a bit more and fall asleep easier. I got a new bed, because I was having back problems, and this has helped. Heavyweight sleepers as well as stomach sleepers should be wary of the plushness of this mattress; it doesn’t provide these types of sleepers with enough support for a comfortable night’s sleep as they may find themselves sinking too deep into the bed, which can cause aches in the morning. 1) FIRMNESS - This is is ability of the mattress to support you body without sagging or forming depressions. Some retailers may offer free delivery. Buyer BEWARE.. The full size mattress is really comfortable. It feels like a heavenly cloud and we have slept so well on it and could not be more pleased with our purchase. Because of size issues we had before we checked both the tags on the box real good to make sure it was a king. Amazon told me to wait and now i can't return this item.....NICE!!!!!!! I gave it the full time as instructed prior to using it and would recommend this bed highly. I thought everyone knew this, but since they don't, I needed to let them know. I just bought a serta iseries hybrid 2000 firm mattress queen prime. Directions say it takes a full 72 hrs for it to fully function. My boyfriend also no longer complains about the mattress and sleeps very soundly now.6/15/15 Original Review (1 star): I have owned this mattress for 10 weeks. We even slept on it the first night!. That answer will depend on a number of factors. Good quality. I must be honest in that for over 43 years I have slept on a waterbed...the last 23 on a baffled waterbed and thoroughly loved it. I would HIGHLY recommend this bed and at this price you just cant beat it. Shop Serta Perfect Sleeper. I purchased this mattress 6 months ago after trying out the Gel mattress in a local store. "When you get this bed home and find that it actually sucks, you can simply pay us $225 to return it. The Serta Luxe Grandemere mattress is a perfect blend of firm and soft that helps us fall asleep quickly. The cool twist gel foam allows the mattress to conform to the body. Mattress in a box companies usually ship their mattresses in 3-8 business days. Serta offers several upgrades that modify mattress features and price: Limited Edition. After reading the reviews about this mattress, we decided to take a chance on ordering one we had not laid on -so glad we did. Walmart stereotypes aside, these linens are great. Queen Price: $729. The Hybrid 1000 model is designed with high-tech materials, such as Carbon Fiber Memory Foam and a 1025-density coil system. It was awesome to see it take its shape! However, I changed my mind after using if for about a month. Our sleep is a lot better, we no longer feel sore, and we don't notice each other's movement during the night. Which Serta iSeries Hybrid Mattress is Best for Me? Additionally when my girlfriend stays over we sleep better than ever. Now what can we do, we need a good night's sleep! You can really plop onto this thing and it just absorbs it, which I think is pretty cool. 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